Privacy Policy

This website is operated by Evoke Garage Doors Pty Limited ATF Austin Family Trust (ABN 95 783 963 380), trading as Evoke Garage Doors. In this policy, “Evoke”, “we” and “us” mean that business. We handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

When you contact us or request a quote through this website, we collect:

• your name, phone number, email address and suburb;
• your preferred way to be contacted (call, SMS or email);
• the details of your enquiry, such as the type of door or service, garage size and any notes;
• any photos you choose to upload of your door, opening or garage.

We also collect basic technical information about visits to the site (such as pages viewed, device and browser type) through cookies and similar tools, which may include Google Analytics if it is enabled on the site.

We use your information to respond to your enquiry, arrange a measure or site visit, prepare and provide a quote, carry out and follow up work, and keep records of our dealings with you. We may also use it to meet our legal and tax obligations and to improve how the website works. We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

We only share your information where needed to run the business and respond to you. This includes the service providers that host this website, deliver enquiry emails and provide website analytics and maps. Some of these providers store or process data outside Australia, including in the United States. We take reasonable steps to make sure they handle your information appropriately. We may also disclose information where required or authorised by law.

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as the law requires, then delete or de-identify it.

Cookies are small files stored by your browser. You can block or delete cookies in your browser settings, though some parts of the site may not work as well without them.

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We will respond within a reasonable time and let you know if we are unable to give you access and why.

If you have a question or concern about how we handle your information, contact us at dan@evokegaragedoors.com.au or on 0431 285 905. We will investigate and reply as soon as we reasonably can. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. The latest version will always be on this page.